Policies

Delivery Information

For all orders shipped within mainland United Kingdom, we aim to despatch your order within 5 working days, (subject to payment authorisation and availability), subject to stock availability. Should we not be able to complete your order within 5 days we will contact you regarding your order.

Delivery normally takes 2-5 working days (Monday to Friday), Royal Mail first class post at a charge of £2.00 per item.

We are also able to offer a next day special delivery service at a cost of £6. The order must be received before 12.00 non to get it to you the next day.

International Orders

Please call 00441872 553911 for a quote before placing order.

Returns and Exchanges

We want you to feel absolutely confident buying on line from us, so we aim not to quibble about doing returns or exchanges.

All items must be returned to us, within 14 days from the day you receive your package. We will let you know as soon as we receive the goods, and will then endeavour to process your request for either a refund or replacement as quickly as possible. Please allow up to seven days from receipt of your return for this to be done.

If you have requested a refund, or replacements of a lower value than the returned goods, any refund due will be credited back to the card used to pay for the original order. We will let you know as soon as the refund has been processed. Please note that we are unable to offer credit notes.

If you have requested replacements of a higher value, any difference due will be charged to the card used to pay for the original order.

The items to be returned must be unworn and unwashed with the original tags in new and unused condition for an exchange or refund. For hygienic reasons please do not remove the plastic hygienic protection cover when trying on the bikini bottoms or swimsuits. Please ensure that briefs/thongs/swimwear etc. are tried on over your own underwear. We regret that we will not be able to exchange or provide a refund if the cover was removed or tampered with and or if the item is soiled. Please return the item, together with a copy of your purchase receipt, and request for either exchange or refund to:

Northshore Marketing, Marketing, Timberdown, Water Lane, St Agnes, Cornwall. UK. TR5 0QY

If you have any questions with regard to returns, refunds or exchanges please e mail us at: info@salinasswimwear.co.uk

Credit Card Security

We use Protx to handle our online credit card transactions, we do not hold any credit card numbers on our website.

The Protx payment system uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data. Our internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate Protx to obtain secure information.

Transaction Security

The transfer of the less sensitive transaction details from the retailer's site to Protx is encrypted and digitally-signed. This ensures that the information passed is secure and tamper-proof.

Security for the Shopper

Any communication between the customer and Protx is encrypted to the maximum strength supported by the customer's browser. The customer is also protected from fraudulent use of their card in a "card not present" environment, by their card issuer.

Data Storage

All data stored on Protx systems is held on encrypted and highly secured databases. Protx are regularly audited by Visa and MasterCard to ensure that their systems conform to the latest security standards.